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Responsible Betting

Parimatch Responsible Gaming — Keep the fun, keep the control

Betting is entertainment — not a livelihood. Parimatch wants you to enjoy yourself while always staying within your limits. This page has everything you need to know about responsible betting.

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Parimatch's Commitment
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Protection
Ensuring the safety of all members
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Balance
Entertainment and limits — both matter equally
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Support
Bengali Support Available 24/7, Always by Your Side
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Minor
Strictly prohibited for under 18
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Transparency
Limit Tools & Self-Exclusion, Easy to Access
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Awareness
Taking Action Against Addiction
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Our responsible gaming protection tools

With these tools on Parimatch, you stay in full control of your own betting

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect within 24 hours. If you want to increase the limit, a 7-day waiting period applies.

💰 Financial Protection
Session Time Limit

Set a time limit for each betting session. Once the time is up, the platform will automatically log you out. This helps prevent you from spending more time betting than you intended.

⏰ Time Control
Reality Check

Every 30 minutes, 1 hour, or 2 hours, you'll see a summary of your activity, total wins, and losses on screen. This keeps you grounded and aware of your actual situation.

📊 Awareness
Cool-off Period

Temporarily close your account for anywhere between 1 day and 6 weeks. During this period, no bets can be placed and no deposits can be made. Once the break ends, you can return to your account as normal.

⏸️ Take a Break
Self-Exclusion

Close your account for 6 months, 1 year, or permanently. Once self-exclusion is active, your account cannot be reopened under any circumstances. This is the strongest protection available for serious issues.

🚫 Permanent Protection
Loss Limit

Decide in advance how much you're willing to lose over a given period. Once that limit is reached, Parimatch will automatically prevent any further bets from being placed.

📉 Loss Protection

How to activate these tools

Activate your protection tools in just a few simple steps

1
Log In

Log in to your Parimatch account.

2
Go to Profile

Click the profile icon in the top right corner.

3
Open Settings

Go to the "Responsible Gaming" section.

4
Choose a Tool

Deposit limits, time limits, or self-exclusion — whatever you need.

5
Set a value

Enter your preferred limit or time period.

6
Confirm

Confirm — changes will take effect immediately.

If you need help, chat directly with our Bengali support team — they'll guide you through activating the tools.

What Responsible Gaming Actually Means — In Plain Terms

Responsible gaming, to us, means enjoying betting in a way that has no negative impact on your finances, mental well-being, or family life. Parimatch has always believed that betting is a form of entertainment — it is never a solution to problems, nor a source of income.

Online betting is growing in popularity across Bangladesh — especially during cricket and football season. Parimatch is committed to fostering a responsible gambling culture so that this enjoyment never turns into something harmful. We believe that with the right knowledge and tools, everyone can keep their betting within healthy limits.

When does betting stay fun — and when does it become a problem?

Most people enjoy betting occasionally — much like going to the cinema or eating out. But in some cases, it can gradually start to have a negative impact on everyday life. If you notice any of the following signs, it's time to take them seriously:

  • Chasing losses with repeated bets
  • Borrowing money from family or friends to fund betting
  • Lying or hiding the truth about betting
  • Neglecting other responsibilities to spend time betting
  • Wanting to stop betting but being unable to
  • Feeling restless or irritable when not betting

If any of these signs apply to you, it's a signal to seek help. There's no shame in it — many people face this situation and recover with the right support.

How can family members help?

If you believe a family member is struggling with betting, approach them directly and with compassion. Rather than expressing anger or blame, help them understand that the problem can be resolved. Parimatch's support team is also available to offer guidance to family members.

Remember — no one chooses to become addicted. It's a mental health condition, and it's treatable. Parimatch will be with you every step of the way.

Minor Protection

No one under 18 can open an account on Parimatch. We verify age at registration and require identity documents as part of our KYC process. If you suspect a minor is accessing a device to place bets, please let us know and secure your device with a password.

Know the Warning Signs

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Exceeding your budget: You end up spending more than your set daily betting budget.
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Chasing losses: After a loss, you place another bet to try to win it back.
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Keeping it hidden: You hide your betting activity from family or friends.
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Losing track of time: You lose track of how long you've been betting.
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Stress: You feel excessively upset or angry after a loss.
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Financial hardship: Betting is eating into money needed for essential expenses.

Healthy Levels of Betting

For entertainment purposesIdeal: 100%
Staying within budgetIdeal: 100%
Sticking to Time LimitsIdeal: 100%
Talking to Your FamilyIdeal: 80%+
Losses Are Within Acceptable RangeIdeal: 90%+

Check yourself — a quick self-assessment

Answer these 5 questions honestly to find out how healthy your betting habits really are

1. In the past month, have you spent more than your set betting budget?
2. Have you ever placed another bet after a loss, hoping to win your money back?
3. Do you hide your betting activity from family or friends?
4. Do you feel restless or unhappy when you're not betting?
5. Has betting ever caused you financial difficulty covering essential household expenses?
Great! You're gaming responsibly.
Your betting habits look healthy. Stay vigilant and use our limit tools to keep it that way.
Stay alert — some warning signs are showing.
There are a few things in your betting habits that need attention. Enable deposit limits and session time limits. If you need to talk, our support team is here for you.
Please seek help — take action now.
You're showing some significant warning signs. Contact our support team or use the self-exclusion feature. Remember — reaching out for help takes courage.

Practical tips for responsible betting

These simple habits will keep your betting experience enjoyable every time

Decide in advance how much you can afford to spend on betting each week or month. Make sure this budget does not come from money set aside for household or essential expenses. Set a deposit limit on Parimatch to keep your spending automatically in check.

Decide in advance how long you'll spend betting each day. When session time limit is enabled, the platform will automatically log you out when your time is up. Spending too long in front of the screen causes mental fatigue and increases the risk of poor decisions.

If you're feeling down, angry, or stressed, step away from betting. Decisions made in that headspace are often poor ones and can lead to bigger losses. Instead, take a break and spend some time with family.

After a win, withdraw a portion of your winnings instead of betting it all again. This habit helps you hold on to real profit. Remember — a win today doesn't rule out a loss tomorrow. The smart move is to keep part of your winnings safe.

Let a trusted family member know that you bet. This keeps things transparent and gives them the chance to flag any concerns if needed. Keeping it hidden tends to make problems worse.

Take at least one full day off from betting each week. Use that day to spend time with family, friends, or hobbies you enjoy. This habit is a good reminder that there's plenty of fun in life beyond betting.

Responsible Gaming: FAQs

Our members' most frequently asked questions

Once a temporary self-exclusion (6 months or 1 year) ends, you can return to your account normally. However, a permanent self-exclusion cannot be reversed — your account will not be reopen. Please speak with our support team before choosing the type of self-exclusion that's right for you.

Lowering your deposit limit takes effect immediately. Increasing it, however, takes 7 days to apply — this delay is intentional, to prevent impulsive deposits made in the heat of the moment.

There's nothing to be ashamed of. Chat with us in Bengali, completely confidentially, via Parimatch live chat — our support team is here to help, not to judge. Or simply fill out the self-exclusion form directly — no explanation required.

No. Betting is entertainment, not a reliable source of income. Anyone can lose at any time. Treating betting as a livelihood can lead to serious problems. Parimatch always advises — only bet what you can afford to lose without it affecting your life.

No. Parimatch strictly enforces the 18+ age requirement. Age is verified at registration and identity documents are requested during the KYC process. If you think a minor could access your device, lock it with a password.
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Play Responsibly — Enjoy the Experience

Start betting safely and responsibly on Parimatch. Use our protection tools to set your own limits and enjoy the experience.

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